Last updated on
Nov 28, 2024
pdfFiller scores top ratings on review platforms
I had some initial problems (undoing things and a pop-up overtime I used text boxes). Customer support representative Ellie guided me through it and was able to resolve most of my problems. I still wish I could use the text boxes without the pop-up though. I believe at this time it is not possible.
When trying to save a completed document to my hard drive it becomes confusing. I cannot find the saved files anywhere. Other than that the program is great.
Very simple and incredibly useful. This is my secret weapon as I can change, modify or update any PDF document and have it ready to go within minutes. Probably my most useful app.
Amazing Customer Service
While I was reviewing a couple of unauthorized charges on my PayPal account I noticed they were from PDF filler. Upon further investigation as to what PDF filler is, I realized that this was due to something a professor from a course I had taken last year had required the class to use to complete an assignment. He assured us that though we may need to put in our personal information, the service we were using would be "free". I did not realize that “free” was then turned into a renewable purchase fee. I contacted PDF filler to dispute the charges and explained what had happened. This company responded to my email with genuine kindness within a couple of hours to assist me with providing a refund upon receipt of a response providing verification information. I emailed them the information and again, within a couple of hours, I received a response that I had been refunded the fee. I appreciate how professional, considerate, and amazingly responsive this company has been- the whole process was quick and painless and I will certainly consider using PDF Filler in the future should I need such a service!!
I find the programming impressive. I find the website less so as it is really quite hard to find out how do so such simple and presumably popular things as setting up formatted forms for use on a website. Too, find some terms a bit confusing such as template vice a fillable pdf vice a document. Maybe a startup, online primer to show exactly how to do basic things and find basic options. I will say this. My call to your support staff was excellent. Your agent told me exactly what I needed to know in that instance.
Very useful app for editing documents!
It is very easy to use on a desktop or mobile device. It eliminates the need for printing & filling in documents by hand!
I have not experienced any features that could use improving while using pdf filler.
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