Last updated on
Dec 10, 2025
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I was shocked to learn AFTER I PAID that the "monthly" payment touted in 3 big choice boxes was ONLY and effective cost IF I paid an annual fee IN FULL. THAT WAS NOT CLEAR and I feel duped. However, I am extremely pleased with what you offer AND the ease of using your site. It is well worth the 29.99/month vs what I thought was 9.99. You really need to make that clear for your customers, though. Don't start a customer relationship with the customer feeling duped or tricked.
I felt very mislead, I entered a lot of info onto a form and was only told when I tried to print there was a charge. There was a monthly charge shown but when I selected the monthly option the cost suddenly shot up
The service produces a very handsome document, and facilitates changes when necessary. I had a little trouble navigating back and forth between the document and the print function, but that may be attributable to my lack of familiarity with the product.
I used the free trial to compile rent due ledgers for the ************** requirement. I did not cancel on time and was charged $180 dollars. I reached out to support and ****** returned my email within minutes. I provided my information to customer service specialist ****** and he fixed the problem. There wasn't any back and forth emails. It was straight to the point. Thank you ****** for being quick and professional.
Kara did an excellent job
Kara did an excellent job. She was patient, kind and able to help me resolve the problem. Give her a raise so she can take a vacation to sunny Myrtle Beach.
I had issues with my email to access my account. Customer Service has been outstanding with helping me to resolve the issues and provide support. Highly recommend PDFFiller !!
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