It's a good and intuitive product. the only technical glitch is that some of the larger text boxes are shifted over to the right by a fraction of an inch and outside the printable area of most printers.

Too many going back and forth tasks to complete a form. You need to make this more friendly for the user not experienced. Make it like MS Word with what is available from the subscription, as for example: when I needed to use the eraser, it brought me to a screen to purchase to get, even though I have a monthly subscription. Not fair.

Initially, I wasn't too sure on how to use the various features and tools available. I took my time to read each area carefully, used the "help" icon. Very pleased with the results of todays work.

Obviously, the sales portion of the Web site needs clarifying, but customer support could not have been more generous and quick in solving my misunderstanding. Wish all companies did as fine a job.