Last updated on
Nov 28, 2024
pdfFiller scores top ratings on review platforms
Although I originally had an issue with getting my document to print, PDFfiller customer service representatives helped me to correct the issue and get access to the information on my document!
There doesnt seem to be alot of "man in the street" logic to how you explain things. It seems to be written by Code cutters or IT people. Lots of simple things like , I look up how to save a document. You say : Save your document by clicking the 'Save as PDF' button in either the "MyForms" . There is NO such button only a "save as" button. Also Where is the "My Forms" page? is it named as such or .... ????Bascally though, its a great piece of software. You just have to get a REAL human being to rewrite instructions.
i love the user experience but it is a little difficult to tell where the writing will show up on the lines once I save to PDF and send to clients. also, if the lines are close together it is hard to tell if your letters will get cut off. but overall its a great product going to try to use online and see how that works.
Add a one-time use subscription
Add a one-time use subscription. I feel this will be beneficial to a lot of your potential customers that do not run a business and may be using this software for personal use. I feel like a one-time 48hr subscription that can be purchased at a low cost would be profitable, especially if it can be repurchased at a later date if the user needs to use the program again. It does not make sense to offer a free 30 trial to users who are not going to use the program for more than 48 hours. I used this for free and you could have made money off of my usage by providing a one-time use subscription. Now, I have to make a new account with a different email if I would like to use your program again because I cannot afford to pay $100.00 for a subscription that I may only use once a year. So, just a suggestion.
Ralph - My favorite support friend
I requested a refund for a yearly subscription that I did not remember signing up for. I reached out once before and did not receive a response. I reached out again today (2020-10-24) and Ralph responded right away. He was extremely helpful and nice and solved my problem right away. I am extremely satisfied with my experience and I will definitely keep PDF Filler in mind if I or my friends need a safe place to store or edit documents. Thank you for your great support and for hiring a great employee like Ralph! He is amazing and I truly appreciate him.
User Friendly
So far, it's been great. Seems very user friendly, I had one issue where I couldn't find the Sign Now button (that could be made more visible or made as the default), I emailed Support and they responded very quickly, which I really appreciated.
Watch pdfFiller eSignatures in action
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