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This is only my second time but I do like how easy it is to type directly on the file. Just waiting to make sure they received it on the other end. Thanks
Sonya H
To Whom It May Concern, I need to let you know that I jumped the gun on submitting my prior severely bad review. Knoll G ended up figuring out the issue and assisted greatly in resolving it. She had much more patience than I had as I had been trying to figure out where everything had been changed to from when I used your site the year before. After 4 hours of much frustration, Knoll G saved the day. I would like to ask for you to somewhat disregard my initial review. I only say somewhat because I feel that the site had such a huge change from last year's "easy to use" formatting. I never needed to use support help. That said, I would like to praise Knoll G. She never gave up even when I did. Huge THANK YOU for not giving up Knoll! You're great and I hope you get some sort of reward for going above and beyond. I would also like to add a technical note...I don't know how everything is viewed on the companies side, but it was very difficult to work with support in terms of the chat box. Every time Knoll G gave me a direction to go and I went (which means the screen changed), I would lose the chat box and had to wait for Knoll G to type and send me something before the box would reappear and then I could respond. It only added to my then current frustration so your site coders might want to look into that.
Jessica N
filling our immigration docs that were not savable and this app totally helped me to save them and get back to the docs when I have more info. Awesome. One recommendation: I would like to be able to save to a specific file in my computer rather than have to move from the download file :-)
Dawn
Online help got me going in the right… Online help got me going in the right direction finally. I found navigating this program a little difficult but ask for help and voila.
john Carrigg
A good product A good product. You'll have to sign up for the service if you want to save your doc, but they have a free thirty day trial, so it's not so bad. Allows you to edit documents in a relatively user-friendly and intuitive way. No real complaints, but it also didn't blow my socks off or anything, so 4/5.
Jared Smallbottom
Top notch customer support I needed to cancel my account because I didn't realize I had a yearly reoccurring subscription. The support staff was VERY easy to work with. The product itself was great to use for what I needed; it was user friendly even for the not so tech savvy. I was most pleased with how quickly the customer service representatives and support were able to resolve my issues. If I ever need to use this companies product again, I wouldnt hesitate.
Marrci LeeAnn
Good costumer care Good costumer care Basic Plan subscription give me all i need. no need to download software + they have their own cloud/library for my files. Recommend for personal use.
Андрій Дричик
I had to type information into a PDF… I had to type information into a PDF document and I couldn't do it in Windows 10; I found pdf.filler.com and was able to type in my information easily!
Ana L.
Great customer service staff readily… Great customer service staff readily available, they don't waste anytime contacting you or getting you the support you need. Highly recommend.
Shelby Carl
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