I changed my review because of excellent customer service. I had issues with the product that made the program unusable for me and was not happy with the cost. A representative contacted me right away and refunded my money before I could even ask. For that, I am truly appreciative and wish more companies would follow their example.

It's hard to type in correct order was item is erased. and the eraser is shaky wiping out what I don't want. Over all for a new coming like me it's OK. Just knew how to handle better. Thanks.

You need some front end GUI. "What do you want to do?" "Create a brand new form from scratch?" "Make a PDF form fillable for your business?" etc.... I got the service and deleted my subscription only to play with it a little more and see the tiny, green side button that allows one to make the form fillable and then I realized this was a service I wanted. You are not demonstrating or advertising the best feature from the get-go.

All of my experiences by way of the help line has been professional and satisfying. The Reps are all pleasant and extremely helpful. I am a very satisfied customer, Thank you!