user friendly, easy to create and send, very happy with the responsiveness of customer service via email; however, it would be nice to be able to speak to someone on the phone for quick questions.

It got the immediate job done but there were a few hiccups. I don't particularly like their way text is displayed in the larger fill-in fields. The form I was filling out was very complicated and required numerous references to a "Remarks" section at the end of the form because there was insufficient space with the numbered questions to put complete answers without overwriting onto the next numbered question. Consequently, the Remarks section was filled necessitating a separate attachment to contain all the remarks. In the remarks section, I cross-referenced to the numbered question for clarity, e.g. "Question 12(b)..." When I viewed the form on the screen the formatting looked fine but when it printed, the "Q" in the word Question was on one line and everything else "question 12(b) was on the next line. I would like to know how to avoid that issue in the future.

There was a bit of a learning curve to getting the software's capabilities down, but once I understood how to use the forms feature and whatnot, I find I really enjoy using your software more than I even like Adobe. I think your program has better templates and features than the others I have tried. Bonus points for being lower priced than Adobe while you're at it.

sometimes the app freezes and takes a few minutes to load which can be inconvenient when files are needed quickly. Also some features also drag for example the signature portion. Overall great app which I use daily for my work.