Last updated on
Dec 26, 2025
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Since this is my first time and I have never used one of these before, I am still learning. But so far am happy with it. I just wish it was easier to actually contact a human being to ask questions when I am not sure about something and so have to search and keep trying to find what I want.
100% felt Heard and understood
I started off panicking about why I requested assistance ... but the agent assigned to me was beyond patient and kind. Her calm brought me to a place of comfort and she helped me to resolve my issue in a very timely manner. Thank you, Marie!!!
My expectations were actually exceeded.
At first, I was overwhelmed by the many functionalities of the site but in a few minutes I got a hang of it. It's actually easy to use and quite handy to say the least. Well done!
Only ever used Adobe in the past. Found this affordable option. It is fantastic. User friendly and effective app. I applied for a rental with a heap of forms to fill out and now our family are living in it. I accidentally signed the 1year subscription. Advised that I only wanted to use it during the trial period for a purpose and happy to pay for one month. They communication was quick and on point. They summarised and actioned exactly what I requested. Only charged me $30 for the month and cancelled my future subscription. I would happily use this again. Thank you.
A very easy to use program
A very easy to use program, though you are forced to sign up for free trial if you want to print any documents.It did what I required, so cant complain. Just would prefer it to notify of unable to print unless joined up for 30 day trial before I spent 4 hours working on translation document.
Marie from the Customer Support Center worked with me promptly to ensure I received a refund. It is not that I was not satisfied with the program, it provided me with everything I needed to complete my work tasks remotely. However, I am on a limited budget and took advantage of the free trial opportunity. My intention was to cancel my subscription prior to renewal, but unfortunately I experienced a death in the family and was unable to cancel in a timely manner. I noticed the charge on my account today and immediately contacted PDFFiler customer support. Within 10-15 minutes of my request, I received confirmation that I would receive my refund. They were very understanding and accommodating.
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