Last updated on
Dec 10, 2025
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I was able to solve a very difficult issue with the help of a customer rep who was very helpful tyhe program is a huge asset now that I know how to use it better.
Not sure yet why the W2 would not send to IRS. the button was not lit up after I completed all of my information into the W2 forms. I doubt that I will be able to afford your product due to it billing annually. Also, the price is too high for my budget. -EPOC Bookings
What do you like best?
Allows unlimited potential to edit virtually any document and send it electronically or conventionally. This software is a time saver/life saver.
What do you dislike?
The drawback. The Eraser tool. This tool could use some work as far as the shape of the tool. The option to be circular as well as the normal shape would be of great assistance when editing. A competitor of yours, sorry to mention uses an eraser too that is amazing and I have thought of switching simply for access to the editing qualities of that software. It allows for the one time purchase of their software and I would not pay monthly fees to maintain it either.
Recommendations to others considering the product:
Try out the product and use it!! See what you are missing!!
What problems are you solving with the product? What benefits have you realized?
The editor allows our office to clean up and mark up documents received in our office such as lease agreements or forms attached to a policy which either enhance or negatively impact the clients coverage from year to year. We directly not on those forms in our proposals during renewal negotiations so the client has specifically seen and reviewed how the coverage impacts their insurance needs.
Allows unlimited potential to edit virtually any document and send it electronically or conventionally. This software is a time saver/life saver.
What do you dislike?
The drawback. The Eraser tool. This tool could use some work as far as the shape of the tool. The option to be circular as well as the normal shape would be of great assistance when editing. A competitor of yours, sorry to mention uses an eraser too that is amazing and I have thought of switching simply for access to the editing qualities of that software. It allows for the one time purchase of their software and I would not pay monthly fees to maintain it either.
Recommendations to others considering the product:
Try out the product and use it!! See what you are missing!!
What problems are you solving with the product? What benefits have you realized?
The editor allows our office to clean up and mark up documents received in our office such as lease agreements or forms attached to a policy which either enhance or negatively impact the clients coverage from year to year. We directly not on those forms in our proposals during renewal negotiations so the client has specifically seen and reviewed how the coverage impacts their insurance needs.
I wasn't able to login or access the…
I wasn't able to login or access the acct and kara was extremely helpful and patient during the whole process. Now i am able to access the acct and move forward. She was wonderful!!!!
So far so good.
I like the friendly interface and the different options of sending processed files.
I would like to request developers to incoporate "rotating page" for some documents that may be uploaded upside down
This review is primarily for the customer service. This company had extremely quality customer service. FAST responses. I would definitely recommend trying it out for that alone, they will work through and address any issues you have. You won’t be disappointed. Great job.
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