Last updated on
Dec 25, 2025
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It has been exceptional EXCEPT it was a little underhanded the way you tell the user how much it will really cost. NOT Free as advertised. I am okay with it but thought it should be state up front.
To Whom It May Concern,
I need to let you know that I jumped the gun on submitting my prior severely bad review. Knoll G ended up figuring out the issue and assisted greatly in resolving it. She had much more patience than I had as I had been trying to figure out where everything had been changed to from when I used your site the year before. After 4 hours of much frustration, Knoll G saved the day. I would like to ask for you to somewhat disregard my initial review. I only say somewhat because I feel that the site had such a huge change from last year's "easy to use" formatting. I never needed to use support help. That said, I would like to praise Knoll G. She never gave up even when I did. Huge THANK YOU for not giving up Knoll! You're great and I hope you get some sort of reward for going above and beyond.
I would also like to add a technical note...I don't know how everything is viewed on the companies side, but it was very difficult to work with support in terms of the chat box. Every time Knoll G gave me a direction to go and I went (which means the screen changed), I would lose the chat box and had to wait for Knoll G to type and send me something before the box would reappear and then I could respond. It only added to my then current frustration so your site coders might want to look into that.
Love Love Love
Love Love Love, How I'm able to edit my documents I just wish I had more fonts to choose from. I don't know if you get more with higher plans you use but still my favorite site to use to edit all my coursework
Their customer service is great! Joyce helped me out and was super helpful and considerate! Best customer service experience I’ve had. Thanks for the quick response!
The customer support is outstanding
The customer support at pdfFiller is outstanding. They responded quickly, were incredibly kind, and handled everything with great professionalism. It’s clear they truly care about their users. Highly recommended!
I signed up for a trial. I'm so happy to purchase it. I love it and it has made my business processes move much quicker than printing a form, completing, scanning, send it back, and storing a copy. Excellent!
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