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EXCELLENT customer service! The product is really good too... I had a small issue and they responded to my contact within about 15 minutes and they gave me a free month on my account.
Worked well. Looks like a good program. I was only using it for one foerm, and do not feel I need the program. You charged me for a full year $72.00, when I felt I WASA SUBSCRIBING FOR ONE MONEH. PLEASE REFUND TTHE DIFFERENCE.
I have found it useful to complete a myriad of forms required for our charity administration electronically - rather than having to print, complete, scan etc.
I like the flexibility of this program
I like the flexibility of this program.
But there is a glitch when trying to edit some of the text lines. The original text area shrinks so small you cannot see it, I figured out that using the "T" text increase option helps fix the issue, it took me a bit to figure it out.
Great, this time so far. I used the program a little over a week ago but my documents were messed up because I was not told I had to pay first in order to save or print the document. I had to create it all again. It was the same one as this now, 821 ssa form. It took me hours to get as far as I had.
It's very easy to use. Also the customer service is exceptional. Very responsive to My questions. When I decided I didn't need it anymore, they processed my cancellation quickly and easily.
im amazed to learn about this!
I want to acknowledge the amazing Customer service you have here. How he handled well my concerns. And thank you because I accidentally activated 2 account under my two emails.. CUstomer service gave me so much consideration by cancelling one of the two accounts and process the refund of my cancelled account.
Thank you Sir for your assistance and patience. You are a competent Customer service manager. Keep it up.
I filled out forms before purchasing app and thought...
I filled out forms before purchasing app and thought it was saved. After I purchased the app I could not find my document. I texed with a customer service rep, he was no help and quit the communication.
I had an issue with the automatic renewal of my subscription smack in the middle of the COVID-19 pandemic. I have already been in quarantine for the past 4 weeks and cannot use the services of PDFfiller.
I got in touch with the company and I immediately received a response from Anna who refunded the draft and cancelled my subscription.
Because of the swift attention paid to my concerns, and the professional way in which it was handled, PDFfiller has earned my endorsement.
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