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pdfFiller scores top ratings on review platforms

Users Most Likely To Recommend - Summer 2025
Grid Leader in Small-Business - Summer 2025
High Performer - Summer 2025
Regional Leader - Summer 2025
So easy to use, thank you. And my carpal tunnel thanks you too because now I don't have to write for 8 hours a day, I can just type it up in half the time.My boss thanks you cause now I'm faster. Win-Win
Janet P
What do you like best?
The customer support is phenomenal. They always answer quickly and fix whatever issue i have. The actual software does it's supposed to and increases my productivity x10. There are features included to import government forms easily or you can upload your own. The templates are easy to create and to make new documents using.
What do you dislike?
The amount of options can be overwhelming. It seems like the product can do so much and would take a long time to fully understand or use. The speed of the application is actually pretty fast but its not a literal immediate load time.
Recommendations to others considering the product:
Learn to import your forms directly from their bank of existing forms. Be careful when editing fields so that you don't overwrite existing functionality. If you need help don't hesitate to do a live chat and screen share. Their chat agents will fix any issue you have. I've had them help me multiple times.
What problems are you solving with the product? What benefits have you realized?
We use it to fill out government tax forms, specifically form 1098c for our nonprofit organization. The primary benefit is a secure place to share and store all our documents that we can search and edit when we need. This software saves us an immense amount of time. It provides a method to update and edit documents in minutes with recurring pages that would otherwise take 4x times longer fill out and complete. We generally only use this form an IRS form specifically but i can see the use case for many types of companies and situations.
Garrick Crouch
Customer Service Online messaging rep.. I got ahold of customer service messaging system and told them my issue. Within 5 minutes I had someone already solving my issue and refunding me. The fact that their customer service was so on point with having no way to call. Actually impressed me. Thank you guys. You have my recommendation.
Zack Circle
Easy to fill forms! This software is very easy to use, I'm able to fill forms we use over and over again. Adding signatures is simple and seamless. Switching between pages. I'm used to rolling down with my mouse. I also noticed a bit of delays, but it might be our network connection.
Tylene L.
Easy to work with and fast responding time. I did not use it as much as I thought, and thought I had canceled it but apparently did not. They helped and refunded the money without question in a very quick time.
Heidi R
pdfFiller.com gave me faith in online… pdfFiller.com gave me faith in online companies. I have no idea what I was trying to accomplish, but had signed up for a 30 day trial. I never used the program, just must have been sleep working. Anyhow, I was so surprised when I got the notification that I had just bought a year subscription. I was beating myself up and trying to figure out how I could be so unaware. I first tried to call. The phone was endlessly busy, I thought wow I just lost $122 (I paid in Canadian funds). Anyhow, I thought I may as well try sending an email. I could not believe it!!!! The response was almost immediate. Max, took care of everything. He issued a refund, and let me know he had cancelled any future subscription. I was in absolute shock. If I had a need for pdfFiller, in that moment, I would have signed up for years. THANK YOU for being accommodating and obviously trustworthy. Again, you have given me a bit of hope for humanity.
Rhonda Taylor
its pretty user friendly even for an… its pretty user friendly even for an old fart like me.. gets the job done and has plenty of neat features
Brenda Bastos
I have been able to access ALL the… I have been able to access ALL the forms necessary for my business without error. I love the "fillable" aspect of it and just how easy it is to do it!!!
Christina Murphy
Ralph - My favorite support friend I requested a refund for a yearly subscription that I did not remember signing up for. I reached out once before and did not receive a response. I reached out again today (2020-10-24) and Ralph responded right away. He was extremely helpful and nice and solved my problem right away. I am extremely satisfied with my experience and I will definitely keep PDF Filler in mind if I or my friends need a safe place to store or edit documents. Thank you for your great support and for hiring a great employee like Ralph! He is amazing and I truly appreciate him.
Mariyam Hassan
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