I experienced quite a steep learning curve. Meaning, the directions I would have found easier to follow would be in steps...step 1, then step two, etc. In other words, the program was really user friendly to first time user. Also, I thought I signed on for a5.95 one month contract that I could cancel at any time. Why am I being charge19.95 Please answer this question. Thank you

I found that access to and filling out of standard forms was very easy. I liked that editing and saving was also easy. Being able to log on and access your work from anywhere is a bonus

The billing is bogus and felt dishonest, but customer service fixed my problems after an email. These save well as pdfs but not as docs. I think the service should be less expensive, given apps with similar functionality.

This is brilliant. I am so pleased with this pdf editor. Everything I have ever needed to do with anything pdf related I have been able to achieve, whereas other packages let you down.

Great customer service, helped me figure out how to change the e-mail on my account, without having to get a new subscription...I was confused. Thanks for the help!