The service is great and has come in handy in ways I had not expected. However, you lose 2 stars for my initial experience of first being asked to to pay, by a pop-up, to see a form that was submitted and then after paying being told by another pop-up that I need to upgrade to a more expensive plan. The first pop-up should have presented the correct plan. Felt a little like a bait and switch. But I gave you back one star due to the fact that support was able to fix the problem, quickly.

I really like it so far. The snap to grid text editing is fantastic. The cloud options and email sync are perfect. Nice job. The UI is almost exactly like my Neat scanner software so it's very intuitive.

A little difficult navigating. There is no clear description of what some of the functions are. Would be helpful to maybe add a description as you hover over a button, or at least give a description of what the function does when you click on it.

I have to do alot of document changes in my scope of work. This was the easiest program I've used in the 28 years I've worked in the corporate world. It's everything I have always wished I had at any given point but all in one pretty little program. Usually, theres always one feature not thought of or you dont have the option for, I didnt feel that at anypoint. In fact, I was pleasantly surprised each time when there it was in all its glory, the key option I needed. Thank you