The service is great and has come in handy in ways I had not expected. However, you lose 2 stars for my initial experience of first being asked to to pay, by a pop-up, to see a form that was submitted and then after paying being told by another pop-up that I need to upgrade to a more expensive plan. The first pop-up should have presented the correct plan. Felt a little like a bait and switch. But I gave you back one star due to the fact that support was able to fix the problem, quickly.

I am a data manager at a school and this program has made my job a whole lot easier when it comes to asking for student records. This also helps when my fax machine wants to be lazy lol the five stars are definitely not enough!