I've just started the trial service but… I've just started the trial service but so far I'm finding the software very user friendly. I've uploaded an application used by our non-profit and marked all the fields needing completion. It was very easy to do. Testing has gone well. Looking forward to using this for our membership drive.

Great Customer Service I only needed the service for a specific period and thought I cancelled the service, until I was charged. I contacted customer service and gave every possible email address the service could be connected to, so I thought. None of those emails showed service connected to it, so they ended up submitting a trouble ticket. A few days later they contacted me to see if I was connected to another email address, and it was my husband's business, that I never thought about. Even though it automatically renewed, they responded that they would refund the charge.