Last updated on
Dec 27, 2025
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It took me a bit to figure it out. Your guide was confusing and l tried to read it but l didn't find it helpful but l did figure it out on my own. I was fine after that.
I have had limited use since I became a subscriber. I have difficulty printing the PDF file
I was working on and asked your online help desk what I could do to remedy that but
without success.
It's early, but I like the versatility, and I found it a useful solution while updating my existing resume. I need to continue to use it, though. Need some experience still.
Kara provided great tech assistance and…
Kara provided great tech assistance and she was polite, friendly, knowledgeable, and patient. The 4 stars is for Kara. The company on the other hand... not so helpful. They are great at marketing their product but provide very limited and nearly useless resources for helping their subscribers troubleshoot issues and/or educating the consumer on the tools and functions of the product. The company YouTube channel spends about 30 seconds on "how to" and the remainder of the video is promoting the product. Seriously, every single video, watch for yourself. All fluff and no substance.
I used this service once and had to…
I used this service once and had to sign up for a subscription. I didn't need it more than once, but I signed up anyway. I decided to cancel the subscription before the free trial was up, but I didn't complete the process so my account was charged. I contacted the email address included in my Paypal receipt and the team was very responsive and they took care of the issue immediately. I think they should make it easier/more clear on how to cancel, or not require a subscription, however, it was useful and the customer service was efficient.
Amazing customer service
I tried it a while ago, and something went wrong when cancelling my subscription (maybe me...). I got charged for the service anyway, but then asked for a refund. The support team was extremely responsive and useful, I'm really happy about their service. Excellent!
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