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Based on 12500+ reviews
Last updated on Dec 27, 2025

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To Whom It May Concern, I need to let you know that I jumped the gun on submitting my prior severely bad review. Knoll G ended up figuring out the issue and assisted greatly in resolving it. She had much more patience than I had as I had been trying to figure out where everything had been changed to from when I used your site the year before. After 4 hours of much frustration, Knoll G saved the day. I would like to ask for you to somewhat disregard my initial review. I only say somewhat because I feel that the site had such a huge change from last year's "easy to use" formatting. I never needed to use support help. That said, I would like to praise Knoll G. She never gave up even when I did. Huge THANK YOU for not giving up Knoll! You're great and I hope you get some sort of reward for going above and beyond. I would also like to add a technical note...I don't know how everything is viewed on the companies side, but it was very difficult to work with support in terms of the chat box. Every time Knoll G gave me a direction to go and I went (which means the screen changed), I would lose the chat box and had to wait for Knoll G to type and send me something before the box would reappear and then I could respond. It only added to my then current frustration so your site coders might want to look into that.
Jessica N
Still on free trial period. Have used it twice and very easy to understand. Filled in a large medical form of 6 pages and had no hassles As I loaded it for my home use and probably will only use it occasionally I think the cost may be unjustifiable for me to continue with it which is a pity. But it is a good product
Roger
Though you have a great product, I no longer needed it.I had thought I had cancelled before the free trial was up, but, apparently, I had not. So, I asked for help to cancel and get a refund. It was done within a half an hour! Great Service!
Thomas D
Have had very limited issues with this application, and when I did have a problem the chat service was expedient and very helpful and resolving the issue
Tracis S
I was impressed! I had tried another route and it was horrible. After hours of working on my document in another program my stress level skyrocketed. Then I am not even sure how I got to this place but I am so happy I did! I will be back for sure. I highly recommend pdfFiller. Great job everyone!
KC
I had a misunderstanding with PDFfiller . . . thought that I had cancelled my subscription immediately after discovering that it didn’t fit my needs, but something went wrong, & I was charged for a one year subscription at the end of a 30 day trial period (didn’t realize that I was in it). When I went to the Customer Assistance website & explained the problem, PDFfiller immediately refunded the amount charged. Honorable people!
Dennis C
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