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The stars did not appear on this survey, so nothing is marked; however, this was and still is a great service, and is very much needed as it is a very helpful tool in filling out forms that do allow computer input. :-)
Michelle
As far as I have been using it it looks nice, the only problem that I found was when I choose to convert my pdf into a word document some letters and format change or is missing.
Anonymous Customer
I wish there was a way to access a blank 2019 W-2 form. The first form came up as 2019, but the only way I found to create 2019 for the other employees was to duplicate that first one and modify for the additional person. If not for that quirk, I would have given 5 stars.
Jana H
Customer service is A1! Wow! Customer service is A1!I needed to fill out some forms for an outfit, a one-time thing, and signed up for the trial month.Later in the month I tried to cancel the trial period before my credit card was charged the $20, but I forgot which email account I'd used to sign up, so I was unable to log in to my PDFfiller account.Today, when I received the email saying my credit card was charged the $20, I was able to contact PDFfiller since I now knew which account I'd used. I contacted them via "Contact Support" in their website and explained my situation. OMG! When it said I should receive an email in 20 minutes or less, I was thinking, "Yeah, right!" but it was literally only minutes before I received an email saying they would be glad to cancel the subscription and refund my money.If I ever need this type of service on a more regular basis, I will definitely be signing up with this company!
Duane
Extremely efficient!!! This application is so easy to use and I love that it integrates with gmail. It's extremely efficient and save a lot of time.
satisfied customer
Great program!!!!! I am really impressed with how informative and user friendly your program is and I am thrilled with how much easier it is now to deal with pdf files than when I had to do any editing, manipulation and/or signing of them.
Sheila Johnston McCall
I started with pdfFiller almost a week… I started with pdfFiller almost a week ago, and tried to get support on and off. The Live Chat didn't work, so I was emailing, but the emailing didn't really work as I would wait for a response, and when I got a response, I was working on something else. But the Live Chat did work today. The first person was trying to help, but I didn't know how to do a screenshot and he got tired of waiting for me to do it and ended the chat. Then, I got KARA, who was fantastic. She did a Zoom meeting and showed me how to do everything I want. I am so relieved that I understand how to fix my problems, and I was just about to give up until Kara got on the Live Chat. She was patient and informative. She is a rock star!
Diane Obrien
I was accidentally billed after… I was accidentally billed after cancelling my subscription. I contacted the customer service and was completely blown away by the fantastic and prompt support i received. My refund was effected very very quickly....never had such excellent and responsive service. This first class customer support is second to none. Highly recommend pdfFiller. Thanks a bunch.Sandra
Sandra Akintola
The format is easy to understand and… The format is easy to understand and quite intuitive. Very quick loading times. My only problem is that text boxes do not align correctly to the pdf that I am editing - they are too high.
SP
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