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Ralph help me very quickly today
Ralph help me very quickly today! I thought I had cancelled my subscription and then I was charged, I explained everything to Ralph and he took care of me and my situation all in the same day. Very appreciative of the customer service I got.
pdfFiller has wonderful support. You can email them or use a chat feature. From the chat feature, I was able to do a remote session through zoom to get my issues resolved quickly. Through email they always respond within 20 minutes. Great customer service!
I would like to become more familiar…
I would like to become more familiar with the PDF-filler tools before I provide a final Review but up to now I am happy with the program
Thanks
Chuck
Very good tool
Very good tool - I used the free trial and I'm about to find out how easy (or not) it is to escape before getting stuck in the subscription system!
Update! It was very easy to cancel the subscription - confirming my 5 Star rating!
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I was having issue logging into pdfFiller with the password that I remember, at the same time could not receive any email to reset my password. Harmhon, the live chat agent from pdfFiller, has patiently understand my situation. Although most of the time is user's issue that they don't check on junk mail or they have some instruction/rules listed in their setting. But Harmhon is able to figure that my email address was actually not being whitelisted in your company whitelist. That being said, after Harmhon inserted me into the whitelist, i am able to login without any issue again. I really appreciate Harmhon's patient and service. He is definitely a precious asset to pdfFiller! Keep up the good work!
It is great for what I am using it to do, however there is likely much more I don't know about yet.
After 2 weeks, I know much more and find the took extremely valuable. Don't know how I worked without it.
pdfFiller were able to address a my issues with complete professionalism and excellent service.
pdfFiller were able to address a problem I had with excellent and speedy support. The Support Team provided an experience, which was truly professional, understanding and considerate to my needs.
Not sure how I "subscribed", yet PDFfiller honoured their policy of full cancellation and FULL REFUND.
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The went further and added an offer of a further FREE TRIAL.
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Well done PDFfiller.