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I don't pay for PDFfiller so I can only say speak to the ease of use on features that I think are available. I am not sure if creating a document that is editable in word is possible in every version. If so I can not figure it out. That is my only feedback. Otherwise using this website is a breeze.
Anonymous Customer
To Whom It May Concern, I need to let you know that I jumped the gun on submitting my prior severely bad review. Knoll G ended up figuring out the issue and assisted greatly in resolving it. She had much more patience than I had as I had been trying to figure out where everything had been changed to from when I used your site the year before. After 4 hours of much frustration, Knoll G saved the day. I would like to ask for you to somewhat disregard my initial review. I only say somewhat because I feel that the site had such a huge change from last year's "easy to use" formatting. I never needed to use support help. That said, I would like to praise Knoll G. She never gave up even when I did. Huge THANK YOU for not giving up Knoll! You're great and I hope you get some sort of reward for going above and beyond. I would also like to add a technical note...I don't know how everything is viewed on the companies side, but it was very difficult to work with support in terms of the chat box. Every time Knoll G gave me a direction to go and I went (which means the screen changed), I would lose the chat box and had to wait for Knoll G to type and send me something before the box would reappear and then I could respond. It only added to my then current frustration so your site coders might want to look into that.
Jessica N
What do you like best?
Ease of use, reasonable price and continued improvements in the software.
What do you dislike?
Sometimes have trouble "erasing" things on pdfs.
Recommendations to others considering the product:
This is a no-brainer as far as I'm concerned!
What problems are you solving with the product? What benefits have you realized?
All-in-one problem solver to save documents in different formats, send documents to be signed and have the ease of an eFax at a reasonable price.
Mary Pat Whaley, FACMPE, CPC
Poor internet connection affects how… Poor internet connection affects how fast one can work. I commend the fact that the program saves all changes in a timely fashion.
r akamanya
Locating forms is a little… Locating forms is a little slow/complicated. Also would like to be able to save information that will be repeated on other fillable forms.
Mary Wyatt
Easy and time saving I use it to fill out government and medical forms for personal reasons. It could be used for any form you might need to complete. It's very easy to use and has tons of forms available. You can upload unique forms and it works great on those too. I have had some issues finding forms I've completed.
Steven S.
the storage of files was a bit of a issue. every time i needed to look at the files i would need a code, a bit time consuming but otherwise a good product.
Laurie P
I love that they are there to help and… I love that they are there to help and support you in times of need. Kara was a great help to me today and was able to fix my problem expeditiously.
Teri Hurley
New to this software but appears to be want I needed... New to this software but appears to be want I needed working with the many aspects of PDF's for our website. PDF Filler offered an excellent annual rate. I am concerned a little about getting to involved with them. You see it happen often after one year with service providers the rates start increasing. Than you need to find a new service to merge your existing business with. We'll see. Overall though the company has been excellent.
Daniel S.
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