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I like it but felt that my "free trial" was a bit of a scam. I spent hours on a document, learning your program but was unable to print it. I don't like being "forced" into purchasing a product.
Christopher T
extremely easy to and beneficial for my business. I needed help and used the chat service and someone responded promptly and helped me out a great deal. thank you.
jared
Easy to fill out. A little slow with the next box catching up. But a good experience. Also, if you needed to fill out a box below, the "Next" box would be in the way.
Carolien J
it took me a little to figure out some… it took me a little to figure out some things as I am not as tech savy as the younger generations but was able to navigate and get the forms filled out.
SHANNAN WRIGHT
Bravo! I was just on the phone and wrote back to congratulate the customer service rep on my call. I was very nervous about making sure my document was sent properly because a 5 year deal is riding on it. She helped calm me and understand things were handled properly. Bravo!
Don Reed
What do you like best? I use the pdf merge feature constantly. It's great for compiling packets, assorted documents, expense reports etc. What do you dislike? It's not cheap, limited to uploading 5 docs What problems are you solving with the product? What benefits have you realized? Compiling meeting materials. Digital signatures.
Administrator in Non-Profit Organization Management
Thought I had cancelled my subscription… Thought I had cancelled my subscription but turns out I didn't and it went out the next month... got in touch with customer support and they cancelled my subscription and refunded the amount taken with no issues.. fast and polite responses as well.. very impressed.
Zoe Haddock
easy to use and there are a lot of options to have... easy to use and there are a lot of options to have things mailed, emailed, faxed, etc right with a click of a button and entering information. It does have a fee for this BUT it is SUPER convenient so honestly its a very small price to pay to not have to worry about all the extra work i would have to do myself.
anonymous V.
Student charged 115€ despite cancelling… Student charged 115€ despite cancelling free trial – very disappointed I am extremely disappointed with my experience on pdffiller. I had signed up for the free trial, made sure to cancel it before the end, and yet I was still charged €115.20 for a full annual subscription without my consent. I am a student, and this unexpected charge has pushed my bank account into overdraft, causing me financial stress. I never agreed to any paid subscription, and when I log into my account, it still shows as “free”, proving that I had cancelled on time. After checking Trustpilot, I realized that many other customers are facing the exact same issue — this seems to be a recurring problem. I have contacted customer support and sincerely hope they will resolve this quickly and refund me. But this situation is really unfair and unacceptable.
Clément.T
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