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Based on 12500+ reviews
Last updated on Aug 9, 2024

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Overall a very positive experience. I think customers should be given the option of a low-cost limited one-time use of the site with full features, rather than forcing customers to subscribe for a full month or year with automatic renewal.
Anonymous Customer
The "Next" button seems to be getting in the way. Maybe having the next blank fill-in space highlighted would be more user-friendly. The primary IRS form I filled out had a neat feature for checking boxes. The Schedules (A, B, O) I filled out I had to type "x" in the box. Not a big deal, but ...
Perry M
I love this program because it is so easy to use. All of my forms look very professional. After the form is completed, I can save, email or print it. I won't use another program.
Jenny S
What do you like best?
I like that you can complete and send all through the site. The customer support online feature is great and the reps were knowledgeable and helpful.
What do you dislike?
There are no features that I currently dislike.
What problems are you solving with the product? What benefits have you realized?
I am able to complete the tax information in a timely fashion.
Administrator in Education Management
I had to use as a one -of to sign a document, but inadvertently signed up to a subscription. The website itself wasn't too clear, so no marks there. However, once i realised i was signed up and contacted the company via email, it was resolved with 2 emails over 2 days - from *********! And with me using my son's email address and forgetting i had done so. Very happy to get a refund. ******, *********
Jackie M
I am a data manager at a school and this program has made my job a whole lot easier when it comes to asking for student records. This also helps when my fax machine wants to be lazy lol the five stars are definitely not enough!
Tanya F
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