Last updated on
Nov 28, 2024
pdfFiller scores top ratings on review platforms
Eric on the help line for your company was very helpful. He explain to me the things that concerned me. Sometimes you need that assistance when you don't understand.
To Whom It May Concern,
I need to let you know that I jumped the gun on submitting my prior severely bad review. Knoll G ended up figuring out the issue and assisted greatly in resolving it. She had much more patience than I had as I had been trying to figure out where everything had been changed to from when I used your site the year before. After 4 hours of much frustration, Knoll G saved the day. I would like to ask for you to somewhat disregard my initial review. I only say somewhat because I feel that the site had such a huge change from last year's "easy to use" formatting. I never needed to use support help. That said, I would like to praise Knoll G. She never gave up even when I did. Huge THANK YOU for not giving up Knoll! You're great and I hope you get some sort of reward for going above and beyond.
I would also like to add a technical note...I don't know how everything is viewed on the companies side, but it was very difficult to work with support in terms of the chat box. Every time Knoll G gave me a direction to go and I went (which means the screen changed), I would lose the chat box and had to wait for Knoll G to type and send me something before the box would reappear and then I could respond. It only added to my then current frustration so your site coders might want to look into that.
PDFfiller has made my drafting so much easier, since I can now easily convert a PDF to a document I can edit rather than having to recreate it from scratch.
What do you like best?
As a Realtor, my whole business is based on electronic documentation. PDF filler is kind of named poorly, because it really is a PDF editor. It allows you to easily change almost anything on a pdf document...across both desktop and mobile platforms. It simply works as you'd expect it to...every time. I use it practically every day.
What do you dislike?
I wish there were better tools for generating lines (how about a toggle into and out of orthagonal for a line?) It should allow deeper zooming with a thumbnail view showing where you are in the overall document. I like my pdfs to look perfect and sometimes these limit me in that goal.
What problems are you solving with the product? What benefits have you realized?
A Realtor literally lives or dies on his/her electronic documentation. This tool lets me master the changes that inevitably occur with documents. I use it every day.
As a Realtor, my whole business is based on electronic documentation. PDF filler is kind of named poorly, because it really is a PDF editor. It allows you to easily change almost anything on a pdf document...across both desktop and mobile platforms. It simply works as you'd expect it to...every time. I use it practically every day.
What do you dislike?
I wish there were better tools for generating lines (how about a toggle into and out of orthagonal for a line?) It should allow deeper zooming with a thumbnail view showing where you are in the overall document. I like my pdfs to look perfect and sometimes these limit me in that goal.
What problems are you solving with the product? What benefits have you realized?
A Realtor literally lives or dies on his/her electronic documentation. This tool lets me master the changes that inevitably occur with documents. I use it every day.
What do you like best?
Great tool for creating templates, saves time and money.
What do you dislike?
I have not experienced any problems with using this product. It works as anticipated.
Recommendations to others considering the product:
Excellent tool for my small business
What problems are you solving with the product? What benefits have you realized?
Saving $$$ by not having to purchase forms
Great tool for creating templates, saves time and money.
What do you dislike?
I have not experienced any problems with using this product. It works as anticipated.
Recommendations to others considering the product:
Excellent tool for my small business
What problems are you solving with the product? What benefits have you realized?
Saving $$$ by not having to purchase forms
Amazing customer support
I had to contact customer support because I, out of my own negligence, got charged for one of their products. They were extrememly helpful and resolved the issue, even though they had no reason to do so (except sympathy). Extremely nice customer support. Definitely recommend.
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