Outstanding Online Support I have used Pdffiller for the past 4 years to file tax returns for an investment group with over 40 members. I made an error when creating my template and when I went to print the 40 documents an erroneous number was appearing, the result of my error in creating the document. Fortunately Pdffiller has an online support staff. So many online companies require you to submit a ticket and then promise a 24 to 48 hour response time. Pdffiller offers that option but they have an outstanding online chat support. I had the benefit of working with Ryan and got access to him immediately upon opening up the online chat support. This was in the evening but Ryan thoroughly researched and tested my issue. Sadly the only option that appeared to be the answer was to create a new set of 40 documents which Ryan was willing to teach me how to create the docs in way that would avoid this error. When I expressed my issue with not having another 6 hours to re-create my work, Ryan persisted in finding a work around that was very creative and saved me from over six hours of new work!!! Needless to say I was ecstatic!!! Thank you Pdffiller for not only a great product but an online support staff that truly cares about helping customers get the results they require!!

Great customer service support Great customer service support. They have always been responsive on a timely manner when I need help. I use them to submit 1099 forms to the IRS. They even developed a 'fix' to their form so that I could submit a form for an employee that lives out of the country.

Superb customer support Just want to give a shout out to Zel from Customer Support. Very helpful in resolving the issue I had and was very understanding. Prompt responses with a satisfied resolution.

it's easy to fill out and send wherever you need to send any important documents it was simple, and easy to send my documents to wherever they needed to be sent. Also the signature was perfect, I didn't need to print and sign anything, it was all here for me.

We were out of town and needed an… We were out of town and needed an expensive package delivered to an alternate address. We needed a signed release for the courier to deliver without a signature, and this was the best way to create and eventually email that release form.

Kara in customer support was AMAZING!! Kara in customer support was AMAZING!!! I couldn't get a form to do what I needed it to do so I sent it to her and she did it for me in no time! I needed it right away and she fixed my problem and saved my behind!!! I love this company!! Worth it's weight in GOLD!!!

AMAZING CUSTOMER SUPPORT!! A+++ Product outperformed other PDF software for my needs at the time! Customer services are A++, an annual subscription fee was taken as I had forgotten to stop this after my use, upon emailing pdfFiller's 'Live chat' the refund was processed and I received a confirmation email of this from PayPal in less than 30 seconds! If it wasn't for Covid19, I would have continued the subscription, but after losing my job my finances are paramount! Hopefully I will be in a position to return to your service in future! Thankyou pdfFiller!