Last updated on
Dec 27, 2025
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I have just been informed by my college that I can't use this format. After paying for it and working with it for months, they prefer I use a format with expandable boxes for each indicator. This is a user friendly method but my only difficulty as been that the only information I can add to the PDF is what fits in the fixed boxes. This would be a suggestion in the formatting of this PDF.
I liked the ease of using the pdf filler and being able to save and print my documents. If I needed this service regularly, I probably would purchase the service and explore pdf filler furthe
EXCELLENT Customer Service
I requested a refund on my annual subscription after it had been taken out of my account. I explained that I don't use the software, and did not need to have my subscription renewed. The person who helped me was very kind, and responded promptly. I had a full refund within 48 hours! EXCELLENT customer service!
Add a one-time use subscription
Add a one-time use subscription. I feel this will be beneficial to a lot of your potential customers that do not run a business and may be using this software for personal use. I feel like a one-time 48hr subscription that can be purchased at a low cost would be profitable, especially if it can be repurchased at a later date if the user needs to use the program again. It does not make sense to offer a free 30 trial to users who are not going to use the program for more than 48 hours. I used this for free and you could have made money off of my usage by providing a one-time use subscription. Now, I have to make a new account with a different email if I would like to use your program again because I cannot afford to pay $100.00 for a subscription that I may only use once a year. So, just a suggestion.
Great customer service
I messed up, and realized after being billed that I hadn't actually finished cancelling my membership. Customer service (Anna) was very helpful, voiding the payment and cancelling my membership, which is a far better policy than most companies have. Her messages were friendly and the response time was very quick.
I am a relatively new user to pdffiller, but have found the platform user friendly and does exactly what I need it to. Helping me modernise a lot of statutory requirements for e-signatures and template creations.
When I experienced issues loading documents due to permissions through my work network, the support team at pdffiller responded quickly and continued assisting myself and co-ordinated with my employers IT support function to resolve it within 24 hours, allowing me to get on with my job.
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