Last updated on
Dec 10, 2025
pdfFiller scores top ratings on review platforms
Wish we had a phone number to speak to customer service directly. I am old school and like to get directions with a call otherwise you have a great service.
Amazing value!
I just purchased a subscription to PDFFiller due to being unhappy with a recent upgrade to Adobe's Document Cloud, and I'm absolutely thrilled with it so far, although I have been having some minor challenges. I suspect this is just part of the learning curve, but twice I contacted the online chat support and I am happy to say I was working with actual humans who were clearly native English speakers - a huge time saver when there isn't a language barrier!
The challenges pertain to sharing documents. I was not signed up for the E-Sign upgrade, and shouldn't need to be in order to obtain client signatures, as far as I can tell. However, I don't mind signing up for E-Sign, and because the price is very reasonable, I went ahead and upgraded. I'm not certain what level of security is necessary for my line of work, and there are numerous choices available. Also, I had a problem when asking for phone number authentication, something that apparently can't be used when a document is emailed vs. sending a link. I'm still learning, but this is easily the most user-friendly .pdf system that allows for client signatures AND .pdf creations and edits, all while retaining security measures.
The ease of editing .pdf files and forms.
Challenges with sending files for signature and security options.
Accounting
I have been very frustrated in trying to create our 1099s for 2022 in pdfFiller. I began a chat with "Kara" and she was wonderful and very patient walking me through the different steps to create a template. She also sent me a video as a tutorial. Very helpful. Very good experience and removed my frustration. Thank you.
I had to work on and sign some pdf…
I had to work on and sign some pdf documents urgently. I signed up for pdfFiller and, without any instructions, I navigated the software myself and finished my work within an hour.
I had an issue with the automatic renewal of my subscription smack in the middle of the COVID-19 pandemic. I have already been in quarantine for the past 4 weeks and cannot use the services of PDFfiller.
I got in touch with the company and I immediately received a response from Anna who refunded the draft and cancelled my subscription.
Because of the swift attention paid to my concerns, and the professional way in which it was handled, PDFfiller has earned my endorsement.
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The experience is great because there…
The experience is great because there have been some documents that I needed to change, but for the free trial I wasn't expected to get charged at all. It's free for a reason. That's all apart from that, it's a great tool to have.
Watch pdfFiller eSignatures in action
Check out a quick video tutorial that shows how to create and place your signature or send a document for signing.