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Based on 12500+ reviews
Last updated on Nov 28, 2024

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- Document load speeds need to be increased - Cannot send multiple documents for signature in one shot - Add audio feature to attach custom audio messages to documents - Integration with Google docs for collaboration - The listing feature with check boxes is old-fashioned. Use icons based on file type.
ASIF
this is a app that i will definitely continue to use. i was able to use without having to try to figure out how to use. would highly recommend for everyone.
leanna m
Great system. A representative had a little bit of a short temper. I was asking questions because I really did not understand. So, I finished my chat and started a new one with someone different.
Anonymous Customer
Victor Paul was amazing with his… Victor Paul was amazing with his patient, persistent help. He has excellent customer skills and stays on top of my frustrations by continuing to answer them with suggestions.
Colleen Ressler
PDFfiller is a GREAT program with INCREDIBLE customer service! PDFfiller is a GREAT program! It is very easy to use. It helped me tremendously when I had a project and needed to fill out literally hundreds of documents online. The program worked very well, was incredibly responsive, & even kept all of my documents for easy access as well. Most importantly, however, is that they have absolutely INCREDIBLE customer service! I used the chat feature and it was totally painless and even enjoyable. I was treated very well by the chat rep (Paul)! I am a single mother who is trying to start a small business with VERY limited funds. I meant to cancel my plan before my 30-day trial was over. Like so many other times in my hectic life, I guess I forgot! I was quite anxious about it as many companies charge high cancelation fees if you fail to cancel during the trial. There was no need to worry though. I simply logged into my account and then I saw the chat feature. I chose to use it even though I was hesitant to do so (many companies do not provide very good customer service through chat). The response time was extremely fast. I asked to cancel my membership and he replied right away that he would do that for me. Here is the best part, he then proceeded to ASK me if I would like a refund as well!! Now that is WONDERFUL CUSTOMER SERVICE!! Thanks so much, PDFfiller & Paul! I will definitely use them in the future and recommend them to my family and friends. You just do not see that level of customer care combined with great products anymore. I was quite impressed!
April A
I really appreciate the timely response from the support team in handling my cancelation. They were very professional and was very helpful throughout the process. Thank You, So Much!
Shane C
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