Last updated on
Nov 28, 2024
pdfFiller scores top ratings on review platforms
Great Software
Good experience but we just need the time to learn more.
Ease of use once we know what we are doing!
Need to contact Customer Support for help as I believe there are way where we need to know more.
Interesting product the pdfFiller. I would like to learn what else I can do with this software. The new look for the PDF is wonderful but I don't know if I would be able to use the old PDF from Microsoft. It seems I just paid my Microsoft subscription. It seems that the PDF is a software of it's own and doesn't come with the Microsoft Tools.
I purchased a change to my account in error.
I purchased a change to my account not knowing I was upgrading to a different service, one I didn't need and that I purchased in error. I immediately contacted pdfFiller and spoke to Kara. I explained my situation, and within minutes, she reverted my account back to the basic service and issued me a refund for the difference. She was extremely helpful and I'm extremely satisfied.
Over the top excellent customer service
First and foremost i want to express the excellent customer service i received from Daniel yesterday evening to the wee hours of this morning. i couldn't figure out how to correct or update a form and my computer literacy was no where to be found. I ask Daniel to please have patience with me and he went above and beyond my expectations. Daniel not only spent hours on trying to help me figure out the issue he also walked me through how to send him a screenshot of the issue! Not once did i ever feel rushed or uncomfortable especially when i wasn't able to follow his instructions. He not only walked me through fixing the form; he also helped me fill in some fields i was unable to do. The most awesome experience was he stayed on the line with me the entire time!!! This is the kind of customer service that is such a rare commodity and i was blessed enough to be on the receiving end with Daniel. He is absolutely an asset to this company and greatly appreciated.Warmest Regards;Rhonda Wright
Customer Service is Very Good
Customer Service is Very GoodCustomer Service is very good, I got a full refund because I forgot to cancel the free trial. Great Easy to use software.Becareful though, subscriptions are anually. I thought is was monthly.Writing this review because they saved me from losing $100.
I recently saw a charge for a PDF filling service, and I had no memory of signing up for it. December 2020 has not been a picnic for me. I reached out to customer service, and ******* handled it from beginning to end. She even works to get things done when I was not able to get her all the information she needed, due to unfortunate events going on in my life. They have reverse the charges. I don't know if this product works or not, but I do know that their customer service team does or very well if you are patient and persistent with them. That's rare for any product. So, they get five stars from me.
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