Last updated on
Nov 28, 2024
pdfFiller scores top ratings on review platforms
I am very pleased with how easy it is to create impressive PDFs. PDFfiller offers all of the features that Adobe offers with acrobat - for about 1/2 the price.
The support team responded immediately when I had a problem (on a Sun night, I believe!) and the situation was resolved there and then. Impressive.
Graphic arrows in the pdf are represented by the letter U. Can't move inserted text to new location. Circle is useless, odd shape, can't resize without border getting too thick and covering item to circle.
I was able to upload and edit a document. I sent it to someone across the country who printed, signed it and sent it back. I then e-signed it and submitted it to a third party successfully.
What do you like best?
Being able to create templates of commonly used forms for client completion. Also being able to access legal forms (IRS, etc.) to complete through the system for commonly used forms for our Small Business Solutions. The notifications via email and the ability to save the completed forms to Google Drive for easy access. Being about to have a link to send to clients for specific forms based on their needs is extremely helpful. Being able to take the links and post on our website for easy accessibility for our clients. I love that we can embed the links throughout all of our communications for ease of use for client interaction.
What do you dislike?
Not being able to locate the signed documents in a central location, but rather having to access from the notifications for each document. The navigation of the system is systems challenging to locate documents that had been completed through Link to Fill process. I also do not like that we cannot edit information on the PDF, unless this is a service we are currently not utilizing with our subscription. I have to go into another program, such as Word or another PDF Editor software to make updates an then reupload the form to PDF Filler. The ability to make corrections within the PDF once uploaded would save me time and increase efficiency. The transition of the link from the published link to fill page and when posting in our practice management system requires an extra step to post into a web browser to get the full URL that works for clients to copy and paste.
Recommendations to others considering the product:
Consider how much time you spend creating forms, money you spend on postage, and storage for paper filing. If you're looking for ways to improve your workflow related to form completion for client interaction, you have to give PDF Filler a try. You will not be disappointed and will free up time to interact with more clients.
What problems are you solving with the product? What benefits have you realized?
The need to create customized forms for each client. Saves time during client communication to easily share a link via email, client portal or text message. Streamlines our processes and increases efficiency for team with access to completed documents. Great benefit for routine business operations with forms that we use daily for multiple lines of service.
I had an issue with the automatic renewal of my subscription smack in the middle of the COVID-19 pandemic. I have already been in quarantine for the past 4 weeks and cannot use the services of PDFfiller.
I got in touch with the company and I immediately received a response from Anna who refunded the draft and cancelled my subscription.
Because of the swift attention paid to my concerns, and the professional way in which it was handled, PDFfiller has earned my endorsement.
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Student charged 115€ despite cancelling…
Student charged 115€ despite cancelling free trial – very disappointed
I am extremely disappointed with my experience on pdffiller. I had signed up for the free trial, made sure to cancel it before the end, and yet I was still charged €115.20 for a full annual subscription without my consent.
I am a student, and this unexpected charge has pushed my bank account into overdraft, causing me financial stress. I never agreed to any paid subscription, and when I log into my account, it still shows as “free”, proving that I had cancelled on time.
After checking Trustpilot, I realized that many other customers are facing the exact same issue — this seems to be a recurring problem.
I have contacted customer support and sincerely hope they will resolve this quickly and refund me. But this situation is really unfair and unacceptable.
Watch pdfFiller eSignatures in action
Check out a quick video tutorial that shows how to create and place your signature or send a document for signing.