Last updated on
Dec 10, 2025
pdfFiller scores top ratings on review platforms
My name is Jonathan from Africa
My name is Jonathan from Africa, I needed a form via PDFfiller but was unable to use the service and was billed while on 30 days trial. That got me upset but after contacting Shennon online support, I was assisted, and in less than 10 minutes, it was resolved. Shennon exceeded my expectation. Satisfied. Therefore I commend Shennon for a great and wow customer service. Because of this singular act, I will recommend your company to friends.Thank you
EXCELLENT Customer Service
I requested a refund on my annual subscription after it had been taken out of my account. I explained that I don't use the software, and did not need to have my subscription renewed. The person who helped me was very kind, and responded promptly. I had a full refund within 48 hours! EXCELLENT customer service!
Some frustration with the search option. I was searching for W-2 for 2020. Could not find, so chatted. I'd solved my problem by the time the chat person responded. Today I was looking for a fillable PPP Loan Forgiveness form. It may be there, but the search said no results.
It is a great tool to use and very hand.. I love the customer support that is very prompt, particular when these days we have limited time to work on a project / official documentation ..
What do you like best?
I like the fact that PDF Filler is available on the fly whether you're on your phone, iPad, or desktop. It's easy to sign, fill out forms, edit, etc.
What do you dislike?
I dislike the load times when opening a pdf document. Also, I do not like the fact that I cannot automatically send a pdf to SignNow without having to logout and log back into PDFFiller.
What problems are you solving with the product? What benefits have you realized?
I use PDF filler for all my real estate transactions. Because I've pre-filled all my personal information, it's easy to just substitute the rest of the information on the forms. It makes life a breeze!
I needed to use the service for an application! It was only needed once. The day I was going to cancel it due to no longer needing the service the money had already come out of my account. They immediately refunded it and even offered a discount if I wanted to continue using it. I highly recommend it was an easy to use service with many benefits packed in. Customer support replies quickly and they are very professional.
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