After a slow start and feeling misled by the "fill in your form for free" and then having to pay, I did get a full refund. The tech support was excellent - they were the only ones, that I could find, that could get me the rather complex fill in form from NY State Tax authorities (RP-5217). I still feel I should not have to pay a third party to file a required tax form - but that is an issue I'll have to take up with NYS, wish me good luck with that one.

overall I like pdffiller, but there are some things I wish I could do, like circle items in word docs. The only circle function I see does not seem to work very well. I would like to be able to draw circles around items more easily. As for signature authentication, is it necessary to include date? It would be easier if the authentication did not include the date. This isn't a big deal, since I can see why the date is necessary... but sometimes I sign a contract on for example, Sept 1st at midnight, but I don't want my clients to know I signed at midnight Sept 1st, particularly if I should have signed the document sooner. Anyway, these are just little issues that I've come across and changes would make my business a bit easier.

Its ok. It would have been nice to know that you would request credit card info before being able to save or print your document. Thats bad faith and almost akin to blackmail, considering a Govt agency has you approved as a trustworthy company to handle sensitive information.