I have been trying to cancel my… I have been trying to cancel my subscription for months. One of the problems is that I can't find the account. I have tried all of the email addresses that I use and can not find it. I have sent emails and wrote tickets trying to get some help but have recieved absolutely no response. I am paying $50 a month for a service I am unable to use or cancel. I was able to finally talk to someone who helped me find the email the account was under, canceled it for me and refunded the charges. The whole thing was quick and painless and I got the best possible outcome and that gives the 5 stars in my book. Thank you pdffiller for taking the time to hear my problem and helping finally find a resolution.

Customer Service Is Great I used this service while at work and as a functional feature it is great, does what one needs it to do. However, as sometimes happens, I needed to charge this to my personal banking account at the time. When I left the company, I contacted their customer services team via their web based chat service and a kind lady named Monica answered my query. She was very helpful, diligent in helping me locate my details, and took her time to reassure me that the service subscription had ended and evening was a-ok. I know if I ever need to use this service I will come back, and part of the reason is because the customer care was absolutely spot on. Would recommend.