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trying to find the right form that was not already filled out. Also you need to add the ability to erase to the lowest membership level. You can do a couple of things such as restrict the number of new forms per month, offer a 1-5 form only fee, or only a 1 month membership fee. In the past 3 years I've used this service only twice now as I am not a business.
Anonymous Customer
After a slow start and feeling misled by the "fill in your form for free" and then having to pay, I did get a full refund. The tech support was excellent - they were the only ones, that I could find, that could get me the rather complex fill in form from NY State Tax authorities (RP-5217). I still feel I should not have to pay a third party to file a required tax form - but that is an issue I'll have to take up with NYS, wish me good luck with that one.
Robert
9/15/16: Hard to find blank forms for completion, but questions are covered well by support folks. Default is yearly subscription, but support folks were able to convert to monthly subscription at desired level. Problem with changing previous form required upgrade to yearly business plan. The erase tool only works with upgraded plans.
Gregory I
my experiences at first was a little upsetting but we overcame it when a lady from the company called me and everything since then has being great
bill g
I wish there were more typfaces I could use. Also, I couldn't figure out how to italicize titles within the document without it italicizing all around it. I gave up after several attempts. Wish that part were more user friendly.
Cinnie
What do you like best?
I like being able to streamline our company process with our patient's paperwork.
What do you dislike?
I use the Sign Now that the availability comes with the Platinum pkg. I found that I have to keep resubmitting every document I upload...I have to refresh the page. Every document I send out I have to refresh the page again. I know to clean my cookies and Cache and I still have to refresh.
What problems are you solving with the product? What benefits have you realized?
I love the fact that the clients can sign their documents as we wait instead of looking for an email or having to print it out sign it and then get it back to us.
Pamela "AllIDoIsWin" Jessie
I couldn't find new forms to download… I couldn't find new forms to download from within the app but once I did find them online they were easy to work with
Dean
How to send a fillable document that can be returned in a completed state I am new to using the pdf filler application in my business. When I sent my first document out, my client had a problem returning the filled out document. I used the chat feature to resolve my problem and received excellent help from Sam, who answered my questions and provided me with great resources.
Ramona
pdfFiller has wonderful support. You can email them or use a chat feature. From the chat feature, I was able to do a remote session through zoom to get my issues resolved quickly. Through email they always respond within 20 minutes. Great customer service!
Melanie H
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