Last updated on
Dec 26, 2025
pdfFiller scores top ratings on review platforms
Am new to PDFfiller so here are some initial comments:
1. an "undo" button would be nice
2. when sharing a document and adding comments/instructions, it would be helpful to have the option to pull up the document to be shared for reference.
To Whom It May Concern,
I need to let you know that I jumped the gun on submitting my prior severely bad review. Knoll G ended up figuring out the issue and assisted greatly in resolving it. She had much more patience than I had as I had been trying to figure out where everything had been changed to from when I used your site the year before. After 4 hours of much frustration, Knoll G saved the day. I would like to ask for you to somewhat disregard my initial review. I only say somewhat because I feel that the site had such a huge change from last year's "easy to use" formatting. I never needed to use support help. That said, I would like to praise Knoll G. She never gave up even when I did. Huge THANK YOU for not giving up Knoll! You're great and I hope you get some sort of reward for going above and beyond.
I would also like to add a technical note...I don't know how everything is viewed on the companies side, but it was very difficult to work with support in terms of the chat box. Every time Knoll G gave me a direction to go and I went (which means the screen changed), I would lose the chat box and had to wait for Knoll G to type and send me something before the box would reappear and then I could respond. It only added to my then current frustration so your site coders might want to look into that.
It worked well for our needs. We just needed one form not available as a fill in through irs.gov. But I don't like the automatic sub renewal. We just needed it once and I didn't remember/understand that it automatically renewed.
I love the program. I could wish it had some other features for editing the existing documents but for what I generally need (real estate forms) it is fantastic!
REALLY GREAT SOFTWARE
REALLY GREAT SOFTWARE, I COULD NOT IMAGINE THE THINGS YOU CAN DO WITH ONE CLICK ON THIS SOFTWARE TO EDIT PDFs, ADD SIGNATURES AND STAMP WAS TOO EASY
It is an awesome program... I do so little on it I have to start over every year trying to figure it out... Thanks so much for your help.. I was lost ... You guys are the best...
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