Product is really good, but customer service is great. I had an issues with printing after spending a couple of hours editing a documents and quickly became frustrated. I contacted customer service, they responded within a few hours with a solid solution that worked.

This is my first attempt at using your system but so far so good. I'll answer other surveys later after I have had some experience with the system. It takes a little experience to use the system easily. You could use more instructions. Perhaps a start guide on how to perform various manuevers.

The software is excellent - really easy to use. I wasn#t sure whether to pay for something I'll only use a few times a year but decided to do so simply to save time searching for free software that probably wouldn't be as good. One minor niggle: I paid on my debit card and it took me back to the website, whereupon I had to pay again to gain access - not sure if I have paid twice or not. Would have been five stars other than for that.

I really like this, I am using it more than I thought I would. It has made everything very convenient. I also like the fact that the program remembers things that I've previously typed. It saves time for sure!