Last updated on
Dec 31, 2025
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I had a very good experience with customer service when I wanted to cancel. I did not realize that there was a form available for no charge. This was a one time thing since in my line of work I really don't utilize this type of service. For those that do, it is a valuable tool
It can be irritating. There are capabilities in the software that are not immediately obvious. You have to discover them without assistance. e.g. How to reduce font size where that is available.
I like the service overall. The only improvement I could think of would be to work harder on Google integration with Authentication and Chrome apps. They usually work but it's frustrating when they don't work well.
What do you like best?
I like that the system is user friendly. It makes the paperwork process for our clients easier which helps us win and retain a lot of business.
What do you dislike?
Sometimes the system will not allow me to download the forms I've edited. Sometimes there are glitches in the system that prevent us from logging in and saving documents. Sometimes system can be a bit slow, I notice it more in the afternoon where people may use the system more.
Recommendations to others considering the product:
Make sure to explore all functions this product offers! There is a ton of functions for the price you pay, take full advantage and improve your day to day work!
What problems are you solving with the product? What benefits have you realized?
I am making documents more user friendly for my clients. This helps us retain business for ease of paperwork completion.
I like that the system is user friendly. It makes the paperwork process for our clients easier which helps us win and retain a lot of business.
What do you dislike?
Sometimes the system will not allow me to download the forms I've edited. Sometimes there are glitches in the system that prevent us from logging in and saving documents. Sometimes system can be a bit slow, I notice it more in the afternoon where people may use the system more.
Recommendations to others considering the product:
Make sure to explore all functions this product offers! There is a ton of functions for the price you pay, take full advantage and improve your day to day work!
What problems are you solving with the product? What benefits have you realized?
I am making documents more user friendly for my clients. This helps us retain business for ease of paperwork completion.
Trustworthy
I urgently needed something to edit pdf and nothing else was working on library pc. I gave it a try, doesn't have all features I needed so I aksed for cancelling subscription which was DONE INSTANTLY! Very good support. Thank you, good luck for your bussines.
Basically does what I need
Basically does what I need. Could use better Help function. Example: I haven't figured out how to control the type font used nor how to match existing fonts in a document.
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