Last updated on
Dec 31, 2025
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I wish the opt for yearly subscription would let you pay the mo rate instead of the full balance. I'd love to keep this service but couldn't afford the yr fee only the monthly19.99
Very smooth and easy. A little set back by only being able to elect monthly or yearly before being able to print, basically buying something you haven't seen. I paid for a year, doubtful I'll use it more than a few times. Would have preferred a "This Time Only" charge. But I like the ease of the product.
One of the best customer service I’ve…
One of the best customer service I’ve ever experienced !!
My account had a monthly subscription which I thought I cancelled after the free trial but it didn’t seem to work.
So I wrote them an email and within minutes they responded and took care of my issue and instantly refunded me the payments for the last 2 months in which my account has been subscribed.
I’ve dealt with a lot of customer services over the past year and none has been so quick in responses, friendly and efficient in the same time.
If I need a pdf service again, I’ll surely go to them.
Thanks a lot & Best wishes
Chris
Excellent company excellent service
Although when testing the service it did not meet my requirements a month later an annual Bill showed up on one of my payment accounts. This just happened minutes ago and I was up working on a project so I immediately responded. Surprisingly somebody answered the phone at the company. I was able to refer them to my account they could see where I had stopped the service immediately upon testing it because it didn't fit all of my requirements this all happened last month however as a young lady told me the cancellation process takes several steps and somewhere during that process the cancellation was not 100% completed. However she sees where I never utilized the service I did cancel it she immediately moved into action return the payment that was incorrectly processed and was super helpful and super friendly. The Reps name was Sally I am super impressed with not only her but PDF filler because of the fact that they honored my displeasure and something like I said through the process fell through the cracks however I was able to contact them they were able to easily see what was happening with my account and rectify my complaint. I want to vote the company a plus plus because nowadays service is not even a thing anymore it seems rarely can you find a company that stands behind their product and they do so by providing support Saturday morning at 5:00 a.m. LOL so yeah I was super pleased with the service although they did not provide what I was looking for the company still will always be on my good list in terms of consideration in case in the future they do provide the needs that I have. A+ Plus
Dee was awesome!
Dee was awesome! helped me out in an intricate issue that needed urgent resolution. Patient with me throughout the whole process and very helpful.
I had a few problems with my docs at…
I had a few problems with my docs at first because I didn't know where to find things. They have videos - but, they always skip over the most necessary details. I contacted support and they were extremely helpful I decided to invest in the purchase of this. I've avoided paying for document paying memberships for years, because I am a cheapskate. But, I really found value in PDF Filler.
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