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Based on 12500+ reviews
Last updated on Dec 29, 2025

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It was confusing. I had sent a rental app to a client and I didn't know where to get the reply. When the customer called me she said she was unable to send it. I eventually found it on the PDF Filler site but couldnt do anything with it. I then realized even though I thought I subscribed, I apparently did not. Found that out when I clicked "done" and suddenly the prices came up. Very confusing way to do business.
Ted K
Performance is slow and choppy at times. There is no OBVIOUS way to turn off the popups every single time I go to fill out a form. Transitioning from one form to another is extremely disjointed. There is no clear way to fill out one form and simply move on to the next in a series. If there is a clean workflow in there somewhere, it's not obvious, at least, not for my use case, which is to fill out a form for each of my employees from a remote location, download all and print all for distribution. Seems like every time I finish something, it takes a while to save, and a while to get to the page letting me choose what to do next, which is always to display the file list again, and a while to load the file list. . .rather than simply keeping the filelist persistent and hidden, as would seem same here. Also, this form, won't let me enter more than a character or 2 before kicking me out. I am writing this feedback in a notepad and then copying it in all at once. Awesome.
Ben
What do you like best?
The customer support is phenomenal. They always answer quickly and fix whatever issue i have. The actual software does it's supposed to and increases my productivity x10. There are features included to import government forms easily or you can upload your own. The templates are easy to create and to make new documents using.
What do you dislike?
The amount of options can be overwhelming. It seems like the product can do so much and would take a long time to fully understand or use. The speed of the application is actually pretty fast but its not a literal immediate load time.
Recommendations to others considering the product:
Learn to import your forms directly from their bank of existing forms. Be careful when editing fields so that you don't overwrite existing functionality. If you need help don't hesitate to do a live chat and screen share. Their chat agents will fix any issue you have. I've had them help me multiple times.
What problems are you solving with the product? What benefits have you realized?
We use it to fill out government tax forms, specifically form 1098c for our nonprofit organization. The primary benefit is a secure place to share and store all our documents that we can search and edit when we need. This software saves us an immense amount of time. It provides a method to update and edit documents in minutes with recurring pages that would otherwise take 4x times longer fill out and complete. We generally only use this form an IRS form specifically but i can see the use case for many types of companies and situations.
Garrick Crouch
Cancelled my subscription within the 30 Trial Period and was charged the following month. Had an online chat and they issued a refund with no questions asked. Good Business!
Laura
What do you like best? pdfFiller gives me the tools to customize forms specific to our office and our industry. I also love the ability to create templates for new documents that I design in-house. This cuts down on costs because these templates do not have to outsourced. It is all right there at my finger tips. One additional bonus specifically for me: everyone in our office knows my handwriting is difficult to translate. PDF filler gives me a fast and efficient tool to complete documents and forms in a timely manner. What do you dislike? What's there to dislike? It's all good. Recommendations to others considering the product: Give it a try for a trial use. I assure that you will not be disappointed with pdfFiller. This product will make your job much easier. What problems are you solving with the product? What benefits have you realized? As a contractor, we have some customers that require a specific contract form. This form requires customization for each customer. pdfFiller allows me to include the specific terms and conditions in the contract while customizing it for the specific customer. This is a huge win for our company since we would normally have to outsource this contract to be completed by others.
Brian Smith
Needed something to fill out a form in… Needed something to fill out a form in a hurry - it did recognise the fields, that's a plus compared with some others, LOL. Wasn't looking for any fancy features like faxing, but did the job. May only cancel IF I don't use it that much.
Stu Mountjoy
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