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To Whom It May Concern, I need to let you know that I jumped the gun on submitting my prior severely bad review. Knoll G ended up figuring out the issue and assisted greatly in resolving it. She had much more patience than I had as I had been trying to figure out where everything had been changed to from when I used your site the year before. After 4 hours of much frustration, Knoll G saved the day. I would like to ask for you to somewhat disregard my initial review. I only say somewhat because I feel that the site had such a huge change from last year's "easy to use" formatting. I never needed to use support help. That said, I would like to praise Knoll G. She never gave up even when I did. Huge THANK YOU for not giving up Knoll! You're great and I hope you get some sort of reward for going above and beyond. I would also like to add a technical note...I don't know how everything is viewed on the companies side, but it was very difficult to work with support in terms of the chat box. Every time Knoll G gave me a direction to go and I went (which means the screen changed), I would lose the chat box and had to wait for Knoll G to type and send me something before the box would reappear and then I could respond. It only added to my then current frustration so your site coders might want to look into that.
Jessica N
What do you like best?
Easy to use but comprehensive options for editing. Quick and efficient which is important with time sensitive docs and a busy life. Some recent new features tells me the company is progressive. I was having technical difficulties one day and support was responsive. I've tried numerous PDF/Editing programs. and this is by far my favorite. It's web based not some ap that you have to download that later crashes your computer. Can access it from any PC so that helps too.
What do you dislike?
The price is substantially more that I'd like to see. Takes a bit to save file to PC once done editing. can be a little slow at times but still a reliable tool I use at least weekly if not daily. Something in the $50 range would be delightful and it's well above that currently. Maybe efax for this price I have not used the esign feature yet so maybe will try that given our member benefit program is lapsing.
What problems are you solving with the product? What benefits have you realized?
Quick way to edit and correct documents. Easy to save and access later. Lots of options for composing sending and revising. I only use basic functions but there are several ways to use this valuable tool beyond the features I use that exceed other competitors.
Shannon Klinge
What do you like best?
Customizable PDF documents for clients, editing documents are very important in Real Estate...and PDFfiller has made that extremely simple.
What do you dislike?
Can't really say that I dislike anything...however, I use is solely for the purpose of creating and editing documents..so my perspective comes from that angle.
What problems are you solving with the product? What benefits have you realized?
Its hard to get clients to resign at times due to travel schedules, work schedules...so being able to edit a document in real time while in front of my client helps out tremendously.
Jai Bridges
Convenient, Affordable, Online PDF Editing & Mgmt Tool I use PDFfiller on a regular basis. The enhanced security options, including the ability to email a PDF to someone and that automatically includes a 'security code' for retrieval of the document gives me a sense of security since the actual document is not attached to the email, which could be intercepted if someone hacked into your mail server. I also use the merging tools, allowing me to combine multiple PDF's into one file, move pages, etc. It helps me to better organize my PDF libraries. Considering the other options of using a very high-priced service/product (Acrobat), PDFfiller is, in my opinion, a much better tool. I've been using 'PDFfiller', for the last 2 years. The editing tools available are great, including filling out forms, editing text, adding comments and signatures, makes it a very convenient to import and work with documents on-the-go. The ability to import/export to/from cloud-based sources as well as drag & drop. Import options makes things much easier in-terns of document management Honestly, there haven't been any tasks that I typically need to with PDF editing, etc. that PDFfiller already provide.
Marty L.
Making signing easy It was a great team friendly program that made things get done a lot faster and more efficiently even in large with large numbers working on the same thing. Makes getting multiple groups of people working on one thing done faster with not all having to come to the same place. Sometimes it was difficult trying to download the papers once the words were added.
Caitlin K.
Great for filling out a pdf loan… Great for filling out a pdf loan application that came to me as a pdf of a photocopy of a document that was appreciably rotated and distorted. Highly recommended.
Mary in WI
What do you like best? I use it everyday for certificates of insurance, the program is very user friendly What do you dislike? I have tried to save the link on my computer but it never saves. I always have to google acord PDF filler. What problems are you solving with the product? What benefits have you realized? It saves all my COI so I just need to change the date and certificate holder.
Christine Flynn
Nice service Nice service, but would like a little more friendly option to save to computer without having to go through all the extra verification security steps.
Ronald Haas
While Pdr Filer is a great tool. Customers should be given some type of training before they use the program. There are many features that are not being utilized because I don't how to they work or that they exist.
Vincent N. J
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