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A little overwhelming at first. Trying to send to a client to fill out a form but it seems a little difficult. A webinar would be nice. I am going through the FAQ with some success.
Great tool for personal and business use. I Dariusz Bialowas have been using PDF Filler for over 10 years, because of it's simplicity and features that are offered.
To Whom It May Concern,
I need to let you know that I jumped the gun on submitting my prior severely bad review. Knoll G ended up figuring out the issue and assisted greatly in resolving it. She had much more patience than I had as I had been trying to figure out where everything had been changed to from when I used your site the year before. After 4 hours of much frustration, Knoll G saved the day. I would like to ask for you to somewhat disregard my initial review. I only say somewhat because I feel that the site had such a huge change from last year's "easy to use" formatting. I never needed to use support help. That said, I would like to praise Knoll G. She never gave up even when I did. Huge THANK YOU for not giving up Knoll! You're great and I hope you get some sort of reward for going above and beyond.
I would also like to add a technical note...I don't know how everything is viewed on the companies side, but it was very difficult to work with support in terms of the chat box. Every time Knoll G gave me a direction to go and I went (which means the screen changed), I would lose the chat box and had to wait for Knoll G to type and send me something before the box would reappear and then I could respond. It only added to my then current frustration so your site coders might want to look into that.
The product is excellent, but very expensive for an occasional user. I paid a lot of money just to download two documents. Surely it would not be difficult to categorise number of forms required, and a calculated price accordingly? I will probably not require another form for 12 months or more. Unfortunately, it leaves a bad taste in the mouth.
What do you like best?
Ease of use and can access anywhere I can get internet access
What do you dislike?
I have not had any dislikes at this point
Recommendations to others considering the product:
Cost is low and works perfectly.
What problems are you solving with the product? What benefits have you realized?
Billing and printing issues
Slight misunderstanding promptly resolved
There was initially a slight misunderstanding, however, I was lucky enough to get Dee again when I reopened the chat. She had thought that I just wanted my subscriptions automatic payments cancelled. Really I wanted the payment stopped and the subscription cancelled. Thankfully she worked up until the last minutes of her shift to help me. She was excellent help!
I never leave reviews, but Elisa from the 'chat' help was so helpful that I am leaving a review!!! I usually avoid chat help on websites, but Im glad I stumbled upon Elisa. Truly helpful and very efficent. Just became a happy customer
Just want to let you know that the…
Just want to let you know that the people that work for PDFiller are great people. In these hard time we are going thru I had to cancel my account and request refund. They said they could help, they did and I received a notification via email the second day after my request back to PayPal. THANK - YOU
Your service is awesome!
Your service is awesome! Saves time and money from having to run all the way from home to Staples then fax/email important documents to the recipient. This service is easy to edit and save/email documents to the recipients. I really love your service!