Trying this service for the first time. I needed the service to prepare a contract to buy real estate and wanted a slick presentation. It was easy to use.

Overall, it was good. Saying it is free is misleading. I understand marketing, but I spent A TON of time filing out a document only to find out the only way I could retrieve it was to pay for a subscription which I would then have cancel to make it "free". The other issue was that when the document was converted it shuffled page 2 with page 3 and the only way I could correct it was to upgrade the subscription. I would not spend the additional money when I print it and scan it back in the correct order. Again I'm sure it was an additional money making opportunity for you, but not worth the cost for me.

This is a good app. It could be improved with navigation that's a bit less clunky - more intuitive. I also wish there was a way to fill out forms without having to recenter, re-size, re-font the text so it looks normal in the document.

I was very pleased to find most of the forms I needed for filing taxes in pre-fillable forms that I could complete on my PC. And then you guys keep them and allow templates. Wow, very helpful