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Based on 12500+ reviews
Last updated on Dec 29, 2025

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I had a problem with a pdf file freezing up on deadline and not being able to copy it when I was on deadline. I have to say, though, your online customer service was extremely helpful in solving my problem.
Kevin A
The product is excellent, but very expensive for an occasional user. I paid a lot of money just to download two documents. Surely it would not be difficult to categorise number of forms required, and a calculated price accordingly? I will probably not require another form for 12 months or more. Unfortunately, it leaves a bad taste in the mouth.
ALAN B
What do you like best?
I like the most is you can process all the documents in computer no need to print any paper, save time, save money and save our environment.
What do you dislike?
I do not like it is the soft ware does not allow to edit Chinese fonts, I wish that Chinese can be edited too. That will be greatest function.
Recommendations to others considering the product:
Already recommended to my team.
What problems are you solving with the product? What benefits have you realized?
working with global colleagues at the same time on line, no need to print any paper.
Administrator in International Trade and Development
What do you like best? I find it easier to edit documents here vs other programs What do you dislike? I wish it was easier to send documents for e-signature What problems is the product solving and how is that benefiting you? It allows me to edit or change contracts before and after negotiations
Verified User in Real Estate
Great customer service I messed up, and realized after being billed that I hadn't actually finished cancelling my membership. Customer service (Anna) was very helpful, voiding the payment and cancelling my membership, which is a far better policy than most companies have. Her messages were friendly and the response time was very quick.
Caroline
What do you like best? I enjoy the ease with uploading and editing files. As well as, the ability to change file types or combine documents. What do you dislike? The formatting can be time consuming and is hard to keep text consistent with original document. Recommendations to others considering the product: I would consider what you need it for and the price. It serves a good use for pdf editing and file management. What problems are you solving with the product? What benefits have you realized? It has simplified my study resources by allowing me to combine relevant documents.
Alyssa Hooker
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