Last updated on
Aug 9, 2024
pdfFiller scores top ratings on review platforms
Overall, it was good.
Saying it is free is misleading.
I understand marketing, but I spent A TON of time filing out a document only to find out the only way I could retrieve it was to pay for a subscription which I would then have cancel to make it "free".
The other issue was that when the document was converted it shuffled page 2 with page 3 and the only way I could correct it was to upgrade the subscription. I would not spend the additional money when I print it and scan it back in the correct order. Again I'm sure it was an additional money making opportunity for you, but not worth the cost for me.
I can easily find the forms I need and…
I can easily find the forms I need and accomplish them. The option to have them linked to agencies for submission is very convenient. I would recommend to small business owners like myself.
Very good, I do need translation capabilities since I work with foreign documents. Currently I go to https://www.onlinedoctranslator.com/en/translationform
Exceptional customer service
Kara was of great assistance working through my billing question today. She was quick to respond and went out of her way to explore all avenues before I realized that the expense about which I was inquiring was charged by another company, not pdfFiller. She was extremely polite and patient.
Auto Renewal Charge
I was auto charged for a 2nd year for this service via PayPal. I do not need it and was surprised to see the charge. I contacted customer service via chat and they immediately issued a refund with no questions asked. I received an immediate email confirmation. That is customer service. Thank you pdfFiller.
so far everything is good to use and very easy, I need to explore more but I do not have time. A little confused with the folders but I will learn very soon.
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