The staff service is impeccable The staff service is impeccable. The online platform works like magic. I am just happy with the service I received, and how good the quality of their online platform is. 20 stars for excellent customer service and 20 stars for excellent platform

So far so good So far so good, I would have given it a 5, if downloading my edited documents weren't hidden behind a paywall, but hey, I get it, it is in our nature to capitalize on things where it is impossible to find a solution, few have the solution, so why give it away for free? But yeah, good software none the less.

Over the top excellent customer service First and foremost i want to express the excellent customer service i received from Daniel yesterday evening to the wee hours of this morning. i couldn't figure out how to correct or update a form and my computer literacy was no where to be found. I ask Daniel to please have patience with me and he went above and beyond my expectations. Daniel not only spent hours on trying to help me figure out the issue he also walked me through how to send him a screenshot of the issue! Not once did i ever feel rushed or uncomfortable especially when i wasn't able to follow his instructions. He not only walked me through fixing the form; he also helped me fill in some fields i was unable to do. The most awesome experience was he stayed on the line with me the entire time!!! This is the kind of customer service that is such a rare commodity and i was blessed enough to be on the receiving end with Daniel. He is absolutely an asset to this company and greatly appreciated.Warmest Regards;Rhonda Wright