Was a bit cumbersome. When I searched for forms, the system kept giving me instructions on how to search instead of stating that an error was made or what to do to continue.

To Whom It May Concern, I need to let you know that I jumped the gun on submitting my prior severely bad review. Knoll G ended up figuring out the issue and assisted greatly in resolving it. She had much more patience than I had as I had been trying to figure out where everything had been changed to from when I used your site the year before. After 4 hours of much frustration, Knoll G saved the day. I would like to ask for you to somewhat disregard my initial review. I only say somewhat because I feel that the site had such a huge change from last year's "easy to use" formatting. I never needed to use support help. That said, I would like to praise Knoll G. She never gave up even when I did. Huge THANK YOU for not giving up Knoll! You're great and I hope you get some sort of reward for going above and beyond. I would also like to add a technical note...I don't know how everything is viewed on the companies side, but it was very difficult to work with support in terms of the chat box. Every time Knoll G gave me a direction to go and I went (which means the screen changed), I would lose the chat box and had to wait for Knoll G to type and send me something before the box would reappear and then I could respond. It only added to my then current frustration so your site coders might want to look into that.

PDF filler takes the hassle out of Contracts! Find what your looking for OR import it. Even the imported files are writable. It's wonderful. No more sloppy handwritten forms. Everything looks professional.

overall I like pdffiller, but there are some things I wish I could do, like circle items in word docs. The only circle function I see does not seem to work very well. I would like to be able to draw circles around items more easily. As for signature authentication, is it necessary to include date? It would be easier if the authentication did not include the date. This isn't a big deal, since I can see why the date is necessary... but sometimes I sign a contract on for example, Sept 1st at midnight, but I don't want my clients to know I signed at midnight Sept 1st, particularly if I should have signed the document sooner. Anyway, these are just little issues that I've come across and changes would make my business a bit easier.