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Based on 12500+ reviews
Last updated on Dec 10, 2025

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Had some trouble with billing and the customer service was right on it and took care of the problem. Software is good and being able to access various pre-made docs is very nice.
Dean
OVERALL FAIR-GOOD EXPERIENCE. MAJOR FLAW: FORMATTING IS NOT CONSISTENT FROM TABLET TO LAPTOP.SIGNIFICANT EDITING REQUIRED. VERY TIME CONSUMING AND NON-PRODUCTIVE.
LIA B
I wish I knew how to use it better, I need to send it to my car insurance company and I don't know how to send it effectively. I am interested in learning more.
jen T
I did not like the way my card was charged the $120 initial annual fee. I only wanted to pay by month. That was misleading and I did not appreciate it. If your going to offer the monthly plan, offer it, make the wording more clear. don't try and trick people into the yearly plan and make them go through customer service to get the refund. The reason I give four stars is because (1) the customer service rep was so helpful in getting me my refund back and (2) you have an awesome product. It is really working well for me.
Ben E
Worth the money! The software is very easy to use from a smartphone or computer. Most people don't own a fax machine, so this feature is very handy! The subscription is necessary, but now with many places of business using editable PDFs, it's not needed as often as I'd like.
Blake B.
Being a small business Being a small business, it was so delightful to be able to find and fill 1099s for my employees and not have to pay money up front. Thank you pdfFiller!
Donice Blanton
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