I have been using the services for a… I have been using the services for a few years know and i can honestly say they have updated and made it very user friendly.

Really easy to use The web interface is really easy to use. The "wow" feature for me is that you can setup a default signature and copy and paste it on documents as you need. This has saved me from losing time with some legal documents I need to sign while I'm away.

VERY EASY TO USE PLUS ONE SUGGESTION VERY EASY TO USE. THE ONLY THING I THINK NEEDS TO CHANGE IS THAT WHEN I SAVE THE DOCUMENT, INSTEAD OF SAYING IRS FORM 940 (OR SOMETHING CLOSE TO THAT) I THINK THE YEAR OF THE FORM THAT WAS WORKED ON. FOR EXAMPLE: IRS FORM 940 2019

My subscription had expired My subscription had expired. I was trying to reactivate my account with a discount offer that was offered to me before my account had expired. Unfortunately I couldn’t seem to figure this out. I was connected to Katrina using the live chat. She explained to me because my account had expired the offer was no longer available. She did however offer me 25% I accepted what was proposed to me. Yet again I was still having problems figuring out how to get this discount link Katrina had sent me. She eventually emailed the link to me because the computer and myself don’t see eye to eye and I can’t figure out how the thing works sometimes. Katrina was very patient and understanding. She helped me figure out my dilemma. Thank youMathieu

Great service Great service, and offered and processed a refund within minutes of me not needing my subscription anymore. Will definitely be coming back once I need their services again.