Last updated on
Nov 28, 2024
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So far works as advertised! professional version should include like a few business features to use like 10 times a week etc. That way I would give it 5 stars!
To Whom It May Concern,
I need to let you know that I jumped the gun on submitting my prior severely bad review. Knoll G ended up figuring out the issue and assisted greatly in resolving it. She had much more patience than I had as I had been trying to figure out where everything had been changed to from when I used your site the year before. After 4 hours of much frustration, Knoll G saved the day. I would like to ask for you to somewhat disregard my initial review. I only say somewhat because I feel that the site had such a huge change from last year's "easy to use" formatting. I never needed to use support help. That said, I would like to praise Knoll G. She never gave up even when I did. Huge THANK YOU for not giving up Knoll! You're great and I hope you get some sort of reward for going above and beyond.
I would also like to add a technical note...I don't know how everything is viewed on the companies side, but it was very difficult to work with support in terms of the chat box. Every time Knoll G gave me a direction to go and I went (which means the screen changed), I would lose the chat box and had to wait for Knoll G to type and send me something before the box would reappear and then I could respond. It only added to my then current frustration so your site coders might want to look into that.
love it! im in a rush for a deadline but im feeling my way around the app and love it so far. Im sure im missing some stuff and would love to learn more about it and how to use it!
Well! I got the 114.00 per yr it did not tell me that I had to have the 184.00a yr program! Made me upgrade to be able to use it. It's a good program if you use it everyday I'm a small business owner so I only use it when I need it,
Cust Svc EXCELLENT - Product, so-so
Product not user-friendly enough for me - I am a bit tech "challenged" HOWEVER customer service is excellent.
It has a lot to offer and I love the app I just want to familiarize myself a bit more so that I can utilize all it has to offer. This app really looks as though it has everything covered. I REALLY like that!!
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