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Last updated on Nov 28, 2024

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It popped up along with a State of FL form that I needed to complete. I'm annoyed that they didn't tell me right from the start that you could only use it with a paid prescription.
Nancy E
I did not like the way my card was charged the $120 initial annual fee. I only wanted to pay by month. That was misleading and I did not appreciate it. If your going to offer the monthly plan, offer it, make the wording more clear. don't try and trick people into the yearly plan and make them go through customer service to get the refund. The reason I give four stars is because (1) the customer service rep was so helpful in getting me my refund back and (2) you have an awesome product. It is really working well for me.
Ben E
Everything works great, however when you send a document to sign, it would be more helpful if there was a brief explanation of instructions, so the receiving end understands how to actually go in and sign the document.
Monique C
I love it I love it! I am a teacher and due to COVID-19, I have had to learn how to teach online. This program allows me to give feedback directly on the page for each student, as well as create and personalize assignments. It's been a lifesaver!
Angela R.
Speedy and excellent customer service I had a trial/billing issue and sent an email to their support email address. It was around midnight when I sent my email so I didn't think I would hear anything back from them until later that day during business hours. Not only did I hear back from them with an email almost immediately that night, but their representative resolved my issue right then and there. Superb customer service!
Nita
AMAZING CUSTOMER SERVICE I was charged a subscription fee and I didn't understand why, so I contacted the company via chat. The agent that assisted me was amazing!! She totally understood and was very helpful. She was extremely professional. I really expected that this was going to be a very unpleasant experience for me, but it was absolutely pleasant and positive! Thank you! I would give many more stars if I could.
Melody Kelsey Amidon
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